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Access the Supplier Portal to manage purchase orders, technical documents, and operational activities.
Reset Password
Forgot your password? Reset it here and recover access to your Supplier Portal account.
FAQ
What is the purpose of the Supplier Portal? Is the FTP area still available?
The Supplier Portal replaces the former FTP area, which will no longer be active.
The portal is now the only official tool for collaboration and for sharing information and documentation between Elemaster and its suppliers and subcontractors.
All commercial and technical exchanges must be managed through the Supplier Portal.
If you need to request access to the Supplier Portal, please contact your Elemaster point of contact in order to start the registration process.
Who can access the Supplier Portal and how many users can my company request?
The Supplier Portal is designed to support collaboration between Elemaster and its suppliers and subcontractors.
There is no maximum limit to the number of users that can be requested for your company. However, we kindly ask you to evaluate and request a number of users that is appropriate to effectively support both your operations and our collaboration.
To manage user registration, you will receive a registration request email from noreply@elemaster.com. By following the link included in the email, you can complete the registration process.
Each registration is nominal and the access will be granted to the first user who completes the registration using the link, which is valid for 7 calendar days.
If additional users are required, please contact your usual Elemaster internal contacts to submit new access requests.
I’m having trouble accessing the Supplier Portal. Why?
According to company policy and in compliance with the cybersecurity regulations we are subject to, passwords must be renewed every 90 days.
If you are experiencing access issues, your password may have expired.
In this case, please use the password reset link provided above to update your password.
Once the password has been successfully updated, return to this page and use the Supplier Portal access link to log in again.
What should I do if I need support while using the Supplier Portal?
If you need support or want to report an issue while using the Supplier Portal, you can contact the portal administrators directly by clicking on the Email icon located in the top-right corner of every page of the Supplier Portal.
This icon allows you to send an email to the support team to report bugs, request assistance, or ask for clarifications related to the portal’s functionality